Return Policy

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Our Commitment to Quality

At stylishartglam, we are committed to providing high-quality curtain hanging and textile decor services. Your satisfaction is our priority, and we stand behind the quality of our workmanship and the services we provide.

Service Satisfaction Guarantee

We offer a 90-day satisfaction guarantee on all our installation services. If you are not completely satisfied with the quality of our workmanship, please contact us within 90 days of service completion, and we will work with you to resolve any issues.

What Is Covered

Our satisfaction guarantee covers:

• Quality of curtain rod and track installation
• Secure mounting and hardware installation
• Alignment and level issues with curtain rods
• Operational problems with installed curtain systems
• Defects in our workmanship or installation techniques

What Is Not Covered

Our guarantee does not cover:

• Issues with curtains, fabrics, or hardware not supplied by us
• Damage resulting from misuse, abuse, or improper care
• Modifications or alterations made after our installation
• Normal wear and tear over time
• Damage caused by accidents, natural disasters, or external factors
• Pre-existing conditions in walls, windows, or structures
• Changes in customer preferences or design choices

Making a Satisfaction Claim

If you need to make a claim under our satisfaction guarantee, please follow these steps:

1. Contact Us: Reach out to us within 90 days of your service date by phone at +14069521120 or email at info@stylishartglam.world
2. Describe the Issue: Provide a clear description of the problem you are experiencing
3. Provide Information: Share your service date, address, and any relevant photos if possible
4. Schedule Assessment: We will arrange a convenient time to assess the situation
5. Resolution: We will discuss the appropriate solution with you and complete any necessary corrections

Refund Policy

Refunds for our services are considered on a case-by-case basis. If we are unable to resolve an issue to your satisfaction, we will discuss potential refund options with you. Refund amounts will be determined based on the nature of the issue and the extent of services provided.

Cancellation Policy

If you need to cancel a scheduled service appointment:

• 48+ Hours Notice: Full refund of any deposit paid
• 24-48 Hours Notice: 50% refund of deposit
• Less than 24 Hours: No refund of deposit due to scheduling commitments

Hardware and Materials

For curtain rods, brackets, and other hardware supplied by stylishartglam:

• Unused items in original packaging may be returned within 14 days for a refund, minus a 15% restocking fee
• Once installed, hardware is considered used and is not eligible for return
• Defective hardware will be replaced at no charge if reported within 30 days

Customer Responsibilities

To maintain your guarantee, customers are responsible for:

• Using curtains and hardware according to manufacturer specifications
• Performing regular maintenance as recommended
• Reporting any issues promptly within the guarantee period
• Providing access to the property if inspection is needed
• Following any care instructions provided at installation

Exceptions and Limitations

This guarantee is subject to the following limitations:

• Valid only for the original customer who received the service
• Non-transferable if the property is sold or transferred
• Applies only to the specific property address where service was performed
• Does not apply to commercial installations unless specifically agreed in writing

Resolution Process

When you report an issue, we commit to:

• Responding to your concern within one business day
• Conducting a fair and thorough assessment
• Communicating clearly about what we can do to help
• Completing any necessary corrections in a timely manner
• Maintaining our high standards of professional service throughout the process

Your Consumer Rights

This policy does not affect your statutory rights under United States consumer protection laws. You may have additional rights under applicable consumer protection legislation.

Questions About This Policy

If you have any questions about our satisfaction guarantee or return policy, please contact us:

Stylishartglam
3160 10th Ave S, Great Falls, MT 59405, United States
Phone: +14069521120
info@stylishartglam.world